SMS Terms
Updated: Aug 21, 2026
SMS Terms TacoAI provides SMS communication infrastructure to businesses ("TacoAI-powered businesses") to facilitate transactional and conversational communications with their customers, including appointment confirmations, scheduling updates, customer support responses, requested information, and account activity notifications. TacoAI reserves the right, in its sole discretion, to modify, update, or change these SMS Terms from time to time. How You Opt In
Message recipients opt in exclusively through direct, inbound interactions - such as calling a business, scheduling an appointment, or initiating a support request - where the customer contacts the business directly and provides their mobile number. Consent is explicitly confirmed during that interaction. Consent is collected directly by the business during the customer interaction and is not obtained through purchased lists or third-party lead sources.
Example: Customer calls a TacoAI-powered business to schedule an appointment or request assistance. During the conversation, the customer provides their mobile number and agrees to receive SMS updates related to their request, appointment, or support case. The customer then receives a confirmation or follow-up SMS containing opt-out instructions. Consent Confirmation
Upon opting in, customers receive a confirmation message stating the business name, message purpose, and opt-out instructions.
Message Frequency
Message frequency varies based on the nature and activity of your customer relationship. Message and data rates may apply.
Opt-Out / Help
Reply STOP at any time to stop receiving messages. Reply HELP for assistance.
Permitted Use
SMS communications are intended for transactional, conversational, and customer-requested business communications. Consent to receive SMS messages is not a condition of purchase.
Data Handling
Information We Collect: In connection with SMS communications, we collect your mobile phone number, your name, and information related to your request (such as appointment details, support inquiries, or account activity). We also collect message content and delivery metadata needed to send and manage these communications.
How We Use Your Information: We use this information solely to send and manage the transactional and conversational messages you have requested - including appointment confirmations, scheduling updates, support responses, requested information, and account notifications — and to comply with legal obligations.
How We Share Your Information: We share your information only with service providers who help us deliver these messages, including our messaging platform providers and mobile carriers, and only to the extent necessary to transmit and deliver your messages. We may also disclose information where required by law. We do not sell, lease, or share your mobile number, SMS consent, or SMS-related data with third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties for marketing.
Your Choices: You may opt out of SMS messages at any time by replying STOP. To request access to or deletion of your data, or for any privacy questions, contact us through the support information listed on this website.
Delivery
SMS delivery is subject to mobile carrier availability and is not guaranteed.
Contact: For questions about SMS communications, contact us through the support information listed on this website.